ShipCanada™ guidance to ensure your shipment is a success.
There is a big difference between shipping freight via commercial transport (like ShipCanada™) and using a "moving service". The first difference is scope of service. In contrast to the services "movers" provide, commercial transport companies do not physically touch your freight (beyond moving it on and off a truck by pallet jack). Commercial transport companies also do not typically move assembled furniture or other personal effects that cannot be secured to a pallet.
These restrictions allow carriers to move freight much faster and more efficiently resulting in cheaper shipping rates and faster transit times. However, it also means that you will have some work to do to prepare your shipment for transport.
Remember, we need to be able to move your shipment with a "machine" i.e. a forklift or pallet jack. This means your shipment must be on a pallet so we can lift it. You can often find discarded pallets behind shopping malls that are free for taking. ShipCanada also provides pallets in select Canadian Cities.
Ensure your freight does not "over-hang" the pallet. Freight that hangs over the edge of a pallet can become damaged by the forklift or when it comes into contact with other freight on the truck. Also, it is very important to make sure your freight is secured to the pallet to prevent a load shift. Typically this is done with "shrink-wrap" and/or straps.
The truck that will be handling your pickup and delivery will most likely have multiple stops before and after your stop. While we often request that the driver call before arrival, many times this is not possible. It is important to set an adequate shipping "window" for pickup and delivery.
Your ShipCanada agent will prepare a Bill of Lading or "BOL" which will travel with your shipment. This document must be reviewed for accuracy as this is the instructions the truck will follow with regards to delivery. Once reviewed, you should print (3) Copies. You (the shipper) should retain one copy, One copy should be affixed to the shipment & one copy should be given to the driver.
Once your shipment is picked up your ShipCanada™ Logistics Coordinator will track it until delivery.
After your shipment has been picked up it will be taken to a terminal where it will be weighed and measured. If the shipment dimensions are different from what was listed on the bill of lading the billing cost will be adjusted accordingly and a certified scale or re-measure certificate will be issued.
ShipCanada™ is committed to providing the best possible experience with every shipment we handle. If you have any questions, please reach out to your Logistics Coordinator directly.
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16715 Yonge Street Suite 348
Newmarket, Ontario L3X1X4